Musician FAQ

Answers to questions frequently asked by other Fitchfork musicians, such as how to check the status of a reservation or message the host


How do I become a Musician on Fitchfork?

Becoming a musician on Fitchfork is rather simple. We have two requirements:
1) You have to be administrator of the musician's Facebook page,
2) the musician must have a YouTube channel.
Once you have these two requirements in check, go ahead and Sign up as a Musician. Complete the information such as your overview, how far you are willing to travel, your availability calendar, and booking packages. Once you launch your profile it is immediately available in search results on Fitchfork.


How much does it cost to be a Musician on Fitchfork?

Being a musician on Fitchfork is absolutely free. You do not pay to use any of our services.


How does Fitchfork make money?

We add a 10% service fee when a booking reservation is confirmed, this ensures that we keep the lights on and provide world class customer support. So if you quoted R100 or the booking is for R100, the host will pay R110. Fitchfork gets R10 and you get R100. You get what you ask for.


How do I get paid?

When a host confirms a booking they pay the fee into an escrow account using Fitchfork's secure online payment system. Once we have confirmed with the host that you have performed at their event, we'll transfer the money directly into your bank account. In South Africa this takes a maximum of 48hours to reflect.


How can I get more bookings?

Share, shout, tweet, show, and tell… Utilise your own social media pages. Update your booking information to your Fitchfork URL in order to drive your clients to Fitchfork. Now it’s up to you to get some traction.


How do I update my videos?

If you added a new video to your YouTube or Facebook account, it will automagically appear on your profile the next time someone visits your Fitchfork page. No need to double upload video content.


Am I allowed to accept bookings and perform at events even if they are not on Fitchfork?

Yes. You are under no obligation to only perform at events that you got through Fitchfork. However to protect both yourself and your clients from fraud we implore you to make use of Fitchfork with all it's safety features and refund policies.


How do I respond to booking requests?

Sign in at Fitchfork and check your dashboard. Any new booking requests will be available for you to action.


How do I contact the event host?

Once you and the host have confirmed the booking, you will be able to message each other using Fitchfork's messaging system to discuss any other details around the event. For your safety and protection, only communicate directly through Fitchfork. It keeps all your communications in one place for ease of reference later.


How does Fitchfork work?

Fitchfork offers musicians, agents, or booking managers a single platform from which they can manage the bookings.

You are in control of every aspect of your bookings and availability calendar. We urge you to promote your profile anywhere you would like. We do sometimes feature musician profiles in our marketing efforts, but it is entirely up to you to make Fitchfork work for you.

Respond to booking requests
Through the Browse Musician feature party hosts are able to find musicians that they like for their events. Should you be what they are looking for for their event, they will send you a booking request for their event. Fitchfork will send you an email and SMS notification whenever the host submits a new request. You will then have 72 hours to respond to the request after which it will expire.

For your safety and protection, only communicate and accept payment directly through Fitchfork. Our direct messaging system makes it easy to keep all your communications with the host in one place and our secure online payment system allows you to receive payment well in advance when the booking request is confirmed. You will always be able to lookup past and current bookings through your dashboard on Fitchfork.

You are in total control, and it's free

Fitchfork believes that music is an indispensable part of culture, and for that culture to thrive, musicians must be compensated fairly and transparently for their work.

We're proud of the fact that when hosts choose to pay a musician on Fitchfork, their money reaches them quickly, and in a way that is simple to explain and understand. Our business, which was founded in 2016, is based on adding a service fee to transactions. Our fee is 10% on all successful bookings made on Fitchfork. You get what you asked for in your package - what you set is what you get!

If you quote R100 that is the amount you will receive. We'll get R10. Simple, Fair, and Transparent.

Since we only make money when you make a lot more money, our interests remain aligned with those of the community we serve. It’s a straightforward approach, and one we're happy to say works well. Thank you for being a part of a fair, sustainable music economy!


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