Cancellation & Refund policy

 

Do I (host) get a full refund if I cancel?

If you cancel a reservation, your refund amount is determined by how close to your event is at the time of your cancellation. Cancel up to 14 days before your event and get a 100% refund(minus service fees).Cancel within 14 days of your event and get a 50% refund(minus service fees). Cancel within 7 days of your event and your reservation is non-refundable.

 

Do I (host) get a full refund if the artist cancel?

If your artist let you know that they can't perform at your event anymore, don't cancel to them. If you cancel you may not be eligible for a full refund depending on the time of the cancellation.

Instead, send your artist a cancellation request to make sure you receive a full refund.

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